Scan Assistant at Window to the Womb (UK Visa Sponsorship)

Window to the Womb is on the lookout for competent candidates to fill the role of a Scan Assistant in their branch in Cardiff. Applications from qualified individuals are welcome.

At Window to the Womb, we are proud to offer our families an outstanding level of care throughout your pregnancy journey. Our clinics offer a range of private ultrasound scans from 6-42 weeks gestation, and are conducted by fully qualified, medical Sonographers. Our goal is to ensure you feel safe during your baby scan experience, which is why our staff undergo extensive training. Our clinic teams strive to offer you a first-class experience, and are always on-hand to answer any of your pregnancy questions.

Our baby scan packages always include a diagnostic check of baby, so whether you need peace of mind in the early stages of pregnancy, want to see boy or girl, meet baby in 4D or just see how baby is developing, you will leave our clinics feeling reassured.  Our clinics also work closely with local NHS hospitals, to ensure you have on-going care if required. Take a look at our services here or feel free to get in touch with our experts. We look forward to welcoming you and your family. – Team Window to the Womb

Position: Scan Assistant

Salary:  Up to £22,000

Job Type: Permanent (Full Time)

Location: Cardiff

About the Role

We are looking for individuals with the confidence, experience, charisma and ability to build strong rapport with our customers. We also seek people who are happy to take on added responsibility. No technical experience is required, however you are required to be good with computers and have customer service experience.

This role is available either Full Time or Part Time with option to SPONSOR TIER2 visa if needed.

Main Duties

  • Supporting the Clinical Team: Proving key support to the clinical staff as they carry out the medical duties
  • Relationship Building
  • To build rapport and a strong relationship with the customer and their family ensuring that their experience is smooth, enjoyable, informative and relaxing.
  • To support the sonographer throughout the scan process allowing them to concentrate on the clinical aspects of the scan
  • To work in close partnership with the sonographer and a small team of staff ensuring that the customer receives the correct information in a relaxed, dignified, non-threatening and informative way.
  • Selling: To look for and capture upsell opportunities throughout the customers visit including additional scans, upgrades and extra merchandise sales
  • Handling difficult situations
  • To deal with customers with compassion and sympathy as the primary objective.
  • To ensure that the customer is helped through the process of communicating with the sonographer
  • To ensure that relevant paperwork is completed thoroughly
  • Hygiene and comfort: To clean down the clinic at the end of each trading period and to generally ensure that the clinic is spotless at all times
  • Administration
  • To handle basic administration tasks to a good standard
  • To be reasonably computer literate
  • Other duties: To be prepared to take on other duties and responsibilities within the clinic as required, including reception, marketing, social media and administration


3 years’ experience in customer service (preferred)


  • Free parking
  • On-site parking
  • UK visa sponsorship
  • Free parking
  • On-site parking

Required Documents

  1. CV/Resume
  2. Cover Letter

Application Process

Qualified and interested individuals should kindly CLICK HERE to commence their application

Application Deadline

Not Specified

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