Senior Business Analyst at the Home Office – Cardiff, Durham, Glasgow, Liverpool, Manchester, Peterborough, Sheffield, Solihull – Multiple Roles Available

The Home Office is looking for motivated Senior Business Analysts to strengthen its teams across multiple UK locations. There are 11 positions available, offering flexible working patterns including full-time, part-time, job share, and compressed hours, so you can find a pattern that works for you.

This is an excellent opportunity for professionals who thrive in complex and shifting environments, enjoy building strong working relationships, and can communicate analytical insights clearly to different audiences. If you have the skills to connect people, communicate effectively, and adapt to new challenges, this role will enable you to make an impact where it truly matters.

Position: Senior Business Analyst

Salary: £44,720 – £52,130 per annum

Job Type: Full Time/Part Time/Job Share

Location: Cardiff, Durham, Glasgow, Liverpool, Manchester, Peterborough, Sheffield, Solihull

About the Role

Job summary

The Home Office works to build a safe, fair, and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration, and passports.

The Migration and Borders Group (MBG) is responsible for the Migration and Borders System, issuing British passports, running the Civil Registration system, as well as managing Asylum, Protection, Resettlement and Integration services. Its mission is to deliver an efficient, effective and innovative Migration and Borders System that supports the needs of UK citizens and labour market and protects the security of the UK.

System Design sits at the heart of MBG and supports Ministers, the Executive Committee, Policy and Operational Leads. It owns and develops the MBG end-to-end Strategic Design and Business Architecture and facilitates a cross-cutting system approach to services, capabilities and interventions. If you join us, you will find a passionate and encouraging team, committed to the work and to supporting each other.

We are recruiting Senior Business Analysts. If you join us, you will find a passionate and encouraging team who are committed to the work and to supporting each other.

Job description

As a Senior Business Analyst you will lead small to medium sized projects and be part of a team of analysts on larger, more complex projects, leading on specific epics/high level requirements. You will make sure outcomes are aligned with the service vision and MBG strategy by connecting the current and future business models and delivering towards achieving the business architecture strategy. You will also be involved in supporting and informing product iteration, evolution and optimisation.

You will build and manage effective stakeholder relationships internally and externally. You will challenge constructively and act as a critical voice to stakeholders and delivery colleagues in order to achieve solutions that are fit for purpose.

You will work independently and as part of a team and will have a good understanding of your own work area. You will help to advance the Business Analysis community through sharing of best practice and mentoring others.

Key Responsibilities:

  • Investigating operational and business needs and problems and assisting in the recommendation of service improvement and business solutions.
  • Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs.
  • Eliciting, analysing and validating business requirements and user needs, as well as business strategy problems, in the most appropriate and effective manner and format.
  • Collaborating with other professions within scope of the delivery to embed the Business Analysis role and value in the context of a project and multidisciplinary team.
  • Planning and leading large areas of Business Analysis delivery, owning the challenge and driving through to conclusions.
  • Creating acceptance criteria (often utilising the concept of Behavioural Driven Development) to allow your new service to be properly tested.
  • Modelling processes/procedures using established techniques with understanding of their purpose and importance.
  • Production of periodic performance measures to inform stakeholders and drive discussion around the required service

Qualifications

It is desirable that you either possess a BCS International Diploma in Business Analysis or are actively working towards a certified Business Analysis qualification, or you hold an equivalent qualification.

Travel

The successful candidate may be required to travel to other work locations occasionally based on business need. All related costs will be reimbursed in line with Home Office policy.

Working Pattern

This role is available on a full-time basis with the option of compressed hours working. This role is also suitable for part-time working hours, with a minimum requirement to work 30 hours per week due to business requirements. Applications from job share candidates are welcome, but any job offer is conditional upon a viable job-sharing arrangement being available.

Recruitment and Retention Allowance (RRA)

Candidates with exceptional skills and experience may receive a recruitment and retention allowance (RRA). This allowance is subject to initial review within six months of taking up the post and thereafter an annual review in-line with departmental priorities and could be reduced or withdrawn at any time.

MBG locations

MBG is currently prioritising recruitment to our Places for Growth locations. However, MBG operates a ‘right to remain’ policy for existing MBG staff currently working at a location outside those listed above. While ‘right to remain’ requests are contingent upon reasonable business need and existing terms and conditions, we will aim to ensure there is no need to move office while supporting your career and development within MBG.

Person specification

Essential criteria

You’ll have a demonstrable passion for Business Analysis, with the following skills or experience in:

  • Promoting and building strong relationships with a broad range of people and applying proven communication, and analytical skills to ensure the team’s plans and objectives are achieved
  • Constructively challenging, negotiating and persuading different stakeholders in order to achieve a consensus in opinion.
  • Promoting working as a team, contributing ideas and opinions in a flat non-hierarchical structure and advocating to external people on the team’s behalf.
  • Being adaptable in shifting and uncertain environments.
  • Communicating in a variety of methods, applying the appropriate methods to each scenario/audience

The essential criteria listed above are based on the industry standard SFIA8 framework – use the levels of responsibility to understand what would be expected for each technical skill listed).

Technical Skills

Strategy and Architecture

Technical Strategy and Planning

Consultancy (CNSL) – Level 3

Change and Transformation

Business Change Management

Business Situation Analysis (BUSA) – Level 3

Business Modelling (BSMO) – Level 3

Requirements Definition and Management (REQM) – Level 3

Development and Implementation

User Experience

Feasibility Assessment (FEAS) – Level 3

Relationships and Engagement

Stakeholder Management

Stakeholder Relationships Management (RLMT) – Level 3

Desirable Skills

Ideally you will also have the following skills or some experience in:

  • Working in the delivery of transformation projects and business change
  • Responsibility for developing your own skills by being an active member of the team and department
  • Promote the importance of evidence-based design or analysis

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Managing a Quality Service
  • Changing and Improving

Technical skills

We’ll assess you against these technical skills during the selection process:

Strategy and Architecture • Technical Strategy and Planning – Consultancy (CNSL) – Level 3

Change and Transformation • Business Change Management – Business Situation Analysis (BUSA) – Level 3 – Business Modelling (BSMO) – Level 3 – Requirements Definition and Management (REQM) – Level 3

Development and Implementation • User Experience – Feasibility Assessment (FEAS) – Level 3

Relationships and Engagement • Stakeholder Management – Stakeholder Relationships Management (RLMT) – Level 3

Benefits

In addition to your salary, a career with the Home Office offers a range of benefits, including:

  • A Civil Service pension with an employer contribution of 28.97%.
  • In-year reward scheme for one-off or sustained exceptional personal or team achievements.
  • 25 days annual leave on appointment, rising with service to 30 days.
  • Eight days of public holidays, plus one additional privilege day.
  • Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.

See more of our benefits on our careers website.

Things you need to know

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Ability, Experience and Technical skills.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.

As part of the application process, you will first be asked to confirm your eligibility by providing some basic personal information.

After submission of this first stage, you will be invited to complete the following Civil Service Verbal Test.

Online Test – by 13th August 2025

If you successfully pass the Civil Service Verbal Test, you will be invited to complete the full application form. Please complete the online test as soon as possible (within 24-48 hours is recommended). If you fail to complete the online test or full application before the deadline, your application will be withdrawn.

Guidance for the Civil Service test will be available when you are invited to take the test. The online test is accessed via the Civil Service Jobs website.

You cannot complete the tests on a mobile phone or tablet.

Following successful completion of your test, you will then be asked to complete the full application form.

Application – by 13th August 2025

As part of the application process, you will be asked to complete:

CV

Personal Statement (maximum 1000 words).

Your CV should consist of your career history, qualifications, and skills/experience, including any key achievements in each role. Your CV will be scored against the experience required for the role as noted within the essential criteria.

The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.

For guidance and information on how to construct your application (CV, Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.

Sift – week commencing 18th August 2025

The sift will be held on the CV and the Personal Statement.

Should a high volume of applications be received, an initial sift will be conducted on the Personal Statement. Candidates who pass the initial sift will then be progressed to a full sift that will consist of the CV.

Interview – week commencing 8th September 2025

If you are successful at sift stage, you will be invited to an interview that will be Behaviours (as listed in the job advert) and Technical Skills based questions.

In addition, candidates will be asked to prepare a presentation that will be delivered at interview. The presentation question/scenario will be disclosed closer to the interviews.

The presentation will be assessed against SFIA 8 Framework and will be assessed against the Technical Skills as listed in the job advertisement.

For guidance on the Technical skills, please refer to the SFIA 8 Framework.

The interview will take place on MS Teams.

For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.

Problems during the application process

If you experience problems accessing this advert, or you think you’ve made a mistake on an initial application, please contact hocandidates.grs@cabinetoffice.gov.uk, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website.

Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration.

Location Preferences

You can select up to three locations in order of preference. Please ensure that these are locations you are prepared to travel to. If you are offered a role at one of your preferred locations and you decline, your application will be withdrawn.

Reserve List

A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website.

Candidates judged to be a near miss at interview may be offered a post at the grade below the one advertised without the need to go through a further selection process, providing the role has the same Success Profiles elements and essential skills. There is no guarantee that further such vacancies will arise.

Standards

All Civil Servants are expected to comply with the Civil Service Code, and its core values of integrity, honesty, objectivity and impartiality.

Additional Security Checks

As well as successfully obtaining UK Security Vetting clearance, candidates will be subject to a range of additional checks. The range of checks carried out will depend on whether you are a current Home Office employee, existing civil servant or an external new entrant as well as the role requirements. Further details are included in the Notes to Candidates.

Further information

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.

If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.uk

If you are invited to an interview, you will be required to bring documentation for the purposes of establishing your identity.

You will need to meet the nationality requirements for this role and obtain the necessary security clearance to take it up.

For meaningful security checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. Learn more on our website. Security Checks – Home Office Careers

For further information on National Security Vetting please visit the Demystifying Vetting website.

Visa sponsorship

We do not sponsor individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas.

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via

HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs

Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • Nationals of the Republic of Ireland
  • Nationals of Commonwealth countries who have the right to work in the UK
  • Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : Home Office Resourcing Centre

Email : HORCCampaignTeamHSGPSGandMBG@homeoffice.gov.uk

Recruitment team

Email : HOrecruitment.grs@cabinetoffice.gov.uk

Further information

If you feel that your application has not been treated in accordance with the recruitment

Principles, and wish to make a complaint, then you should contact in the first instance

HORecruitment.GRS@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission

Required Documents

  1. CV/Resume
  2. Cover Letter

Application Process

If you have the skills to thrive in this role, visit HERE to begin your application.

Application Deadline

August 13, 2025

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