About the job
Job summary
Please note this role requires you to pass Security Check clearance. For further information, please see ‘Selection process details’.
Would you enjoy working within a multidisciplinary team that delivers transformational services across DWP and makes a difference to millions of peoples’ lives?
Are you a skilled & experienced Senior Business Analyst, and able to work with a wide range of stakeholders?
If so, come and join our community of over 250 Business Analysts:
Data & Analytics support DWP’s operational, analytical and reporting needs while striving to improve citizen outcomes, data quality and security. DWP Analytics enables data experts to provide information that benefits society by providing easy-to-use, secure and reliable hosting and tooling to support the generation of meaningful insights that improve DWP’s services and protect the business from fraud and error.
As a Senior BA within DWP Digital Analytics you will lead business analysis activities in a complex area of work in the delivery of service improvements.
You’ll use your experience of translating business and user needs into deliverables, working collaboratively to define and achieve value outcomes.
Working closely with senior stakeholders you’ll, facilitate the setting of project priorities in line with strategic and business goals.
As a prominent member of the Business Analyst community, you’ll contribute significantly to our active and evolving Community of Practice.
Leadership development will be a key focus, with opportunities to grow your capabilities while supporting colleagues to take ownership of their learning and development in line with business needs.
Position: Senior Business Analyst
Salary: £57,946 – £68,205 per year.
Job Type: Full Time / Part Time / Job Share / Flexible Working
Location: Manchester
Job description
As a Senior BA working within DWP Analytics, you will:
- Work within the portfolio team; a multi-disciplinary team that support DWP Analytics Service in delivering the infrastructure and tooling that enables data experts to develop, test and deploy analytics workloads, supporting transaction level decision making.
- Lead workshops, interviews and focus groups to effectively understand business problems and user needs across our service.
- Understand the business processes and activities that impact and that are impacted by the service whilst developing an understanding of how the service aligns with the wider strategy of the department.
- Work with the wider UCD team to identify potential process improvements, considering risks, issues and benefits.
- Communicate effectively across senior technical and business stakeholders, ensuring the understanding of requirements and acceptance criteria is aligned, and any issues and risks raised are resolved in an appropriate manner.
- Be a leading member of the BA community, taking on leadership responsibilities of Bas. Additionally, you will play a significant role in capability building and recruitment when required.
Benefits
Alongside your salary of £57,946, Department for Work and Pensions contributes £16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
We also have a broad benefits package built around your work-life balance which includes:
- Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.
- Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.
- Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.
- Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).
- Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.
- Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.
- An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more
Person specification
See selection process for further details.
If you would like to learn more about the role, please contact Oliver.canham1@dwp.gov.uk.
Hybrid Working
This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.
If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.
If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.
Salary Information
Pay for this role is from £57,946 to £68,205.
Our offer to successful candidates will be based on an assessment of your skills and experience as demonstrated at interview.
Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary.
Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater.
Things you need to know
Selection process details
Stage 1: Application
Your application will consist of three parts:
A Personal Details application form.
Employment history – this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed.
Personal statement – up to 500 words. This statement should be used to provide examples of how you meet the essential criteria below:
Able to demonstrate significant experience of working at Senior BA level, leading business analysis activities within complex projects/environments (as detailed in our job description).
Demonstrates experience of supporting other Bas to take responsibility for their own learning and development and building their BA toolkit.
Note to candidates: To be successful in all criteria, you must provide as much information and detail as you can, explaining in your own words what you did, and how you did it.
The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria.
You will be provided with one combined overall assessment score for both your CV and Personal Statement.
For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.
Important Information
You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form.
Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.
If your employment history/personal statement contains any personal details your application will be withdrawn.
Artificial Intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate, and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own), applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. A candidate’s guide to artificial intelligence (AI) in recruitment.
Stage 2: Interview
If you’re successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed below:
Significant experience of working at Senior BA level and leading business analysis activities within complex projects/environments.
Experienced in identifying and building strong relationships with senior stakeholders.
Using a wide range of tools and techniques to identify improvements and make recommendations.
To help you prepare and settle into the interview you will be sent the interview questions in advance of the interview, at least 5 days prior to your interview. These questions should be treated as confidential and should not be shared. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your experience and abilities. Candidates may be asked further probing questions if their response is deemed to require further information to determine suitability for the role.
Candidates are strongly encouraged to secure their interview slot promptly to ensure fairness in preparation time with the questions provided in advance.
Sift dates to be confirmed. Interviews will take place from early December 2025.
Other information:
If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.
All successful candidates and those placed on reserve will be posted in merit list order by location.
For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.
Security Clearance Requirement
You must meet the security requirements before you can be appointed. The level of security needed is security check.
Applicants for this post must have lived in the UK for 5 years or more during their lifetime for DWP to accept National Security Vetting applications at the Security Check (SC) level. Requests to apply for SC will always be supported where people have lived in the UK for the last 5 years but will be subject to a pre-assessment if they have lived outside the UK during this period.
For further information on National Security Vetting please visit the Demystifying Vetting website.
Further Information
Find out more about Working for DWP
For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.
A reserve list may be held for a period of 6 months from which further appointments can be made.
Reserve list candidates will be posted in merit order by location.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.
Application Process
Application Deadline
November 9th, 2025