Bedfordshire Supported Housing Ltd is seeking dedicated and compassionate Support Workers to join our growing team in Bedford. This is an excellent opportunity for individuals who have a genuine passion for supporting others and want to build a meaningful career within the care sector. If you are someone who communicates clearly, works well with others, and enjoys making a positive difference in people’s lives, this role may be the right fit for you.
As a Support Worker, you will assist individuals from different age groups and backgrounds, helping them maintain independence, dignity, and quality of life. Strong communication skills are essential, along with the ability to build positive relationships with service users and colleagues alike. We are particularly interested in candidates who already have experience within a care role and who are confident, reliable, and compassionate in their approach.
To succeed in this role, you should be comfortable working with people from diverse cultures and circumstances. You should also be adaptable, practical, and willing to approach each working day with flexibility and initiative. We offer Full-time, Part-time, and Zero-hour opportunities, giving you the freedom to choose a schedule that suits your lifestyle and commitments.
If you are ready to make a real difference in your community while developing valuable career skills, we would be pleased to hear from you. Apply today and take the next step towards a rewarding future in social care with Bedfordshire Supported Housing Ltd.
Position: Support Worker
Job Type: Full-time/Part-time/Zero Hours
Salary: £12.21 per hour
Location: Bedford
JOB DESCRIPTION
Job Title: Support Worker
Department: Residential Care / Supported Accommodation
Location: Accommodation Based services
Work Pattern: Full-time/Part-time/Zero Hours
Workplace Values
To operate in line with the workplace values which are:
- Innovative – embrace new ways of working through innovation and learning from experience
- Caring – show willingness to care for the other person
- Professionalism – take accountability and act in a professional manner
- Courage – do the right thing by being open, honest and transparent
- Compassion – care about acting with kindness
- Competence – strive for self-improvement by acquiring the knowledge and skills to do my job
- Equality- promote equality of opportunity to all
Main Duties and Responsibilities
- Be responsible for one or more allocated service users and taking the lead in all aspects of the care and support of the service user.
- Monitor the service user’s condition, ensuring that any mental or physical health changes are communicated to the line manager.
- Under the guidance of the line manager, draft and review care/support plans and risk assessments with the service user, where possible.
- Complete regular reports about service users such as daily progress notes and reports required for care reviews.
- To take a lead role in conveying weekly 1:1 review meetings with the allocated service user.
- To follow company policy and procedure and ensures own safety whilst lone working.
- To ensure that the house is safe and clean for the service users, staff and all visitors during working time, paying particular attention to procedures regarding checking of fire alarms, hygienic preparation of food, cleaning of the house and refuse collection etc.
- Be responsible for planning and preparing balanced and nutritional meals for the service users allocated.
- Engage and support the service user with activities of daily living, such as personal care, personal hygiene, shopping, budgeting and household tasks.
- To provide effective coordination of a shift in the absence of the line manager by using the shift coordination template.
- To ensure the safety and wellbeing of service users at all times, raising safeguarding alerts and supporting the service users in raising complaints and concerns via the appropriate channels.
- To act as an advocate for the service user where required and provide support in accessing external agencies i.e. advocacy, citizen’s advice.
- Liaise with service users’ families and carers regarding sensitive issues relating to the service user’s needs, care and identified risks, as agreed in the care/support planning process.
- Along with the service user, attend health and social care appointments outside of the home.
- Convene, chair and minute service user meetings as requested by the line manager.
- To administer medication and prompt the service user where required in line with the company policy and procedure.
- To take part in service audits and reviews as requested.
- A core function of all staff across BSH is to create and submit material / content for publication on digital formats / social media.
- The job holder may be required to undertake other reasonable duties as required by the line manager.
PERSON SPECIFICATION
Skills & Experience
- Excellent communication skills
- Ability to get on with people of all ages and backgrounds
- Previous experience of working within a care role
- A practical and flexible approach to work
- Ability to work as part of a team
- Ability to work on own and take initiative and embrace innovative ways of working
- Flexible and adaptable approach to shifts and rotas
Education / Qualification
- GCSE or equivalent
- Health and Social Care L2 Qualification or equivalent qualification / experience, or commitment to undertake
Special Features
- Flexible and adaptable approach to shifts and rotas.
- The ability to travel to various locations across Bedfordshire
- Ability to demonstrate, understanding and apply our workplace values
Application Process
To apply for this role, PLEASE VISIT HERE
Application Deadline
December 31st, 2025