Protective Care Group is looking for resilient and compassionate Support Workers to join its dedicated team in Newcastle upon Tyne. This rewarding role offers the opportunity to make a real difference in the lives of young people with complex needs and challenging behaviours.
Previous care experience is not required — Protective Care Group values the right personal qualities above all. Applicants should be empathetic, curious, and ready to engage with young people in a supportive and understanding way. The ability to remain calm and resilient in challenging situations is essential.
This is an excellent opportunity to build a meaningful career with an organisation driven by lived experience and a genuine passion for providing robust, consistent, and therapeutic care to some of the UK’s most vulnerable young people.
About Protective Care Group
Protective Care Group (PCG) was founded on lived experience and a genuine passion for providing robust, consistent, and therapeutic care to young people across the UK who present extremely complex and challenging behaviours. These behaviours often include aggression, self-harm, suicide risk, absconding, criminal exploitation risk, and involvement in criminal activities.
PCG’s commitment to delivering high-quality support is rooted in real-life experience, as one of its directors has an adopted son with a wide range of complex mental health and behavioural needs.
Protective Care Group remains dedicated to reaching and supporting more young people facing similar challenges.
Position: Support Worker
Salary: £32,000 per annum
Job Type: Full time
Location: Newcastle
About the Role:
Did you know there are thousands of children across the country in incorrect or unsuitable care placements?
That’s thousands of children who do not have access to the care and support they need to thrive, thousands of children being let down repeatedly and thousands of children who are misunderstood and labelled as a ‘naughty child’.
Enter Protective Care Group, we exist to provide what we know is missing. We use a trauma informed approach, look past the challenging behaviour and recognise that beneath everything, there is a child who desperately needs the support our teams provide.
All the young people in our care receive:
- Robust, consistent, trauma informed care.
- Staff who won’t give up, no matter how challenging it gets.
- Truly person-centred care in solo placement environments.
To date, we have never given up on a young person, this has only been possible due to the hard work and dedication our teams show daily.
Requirements
What are we looking for in our Support Workers?
We recently asked one of our young people what they want in a support worker, they said ‘someone that is kind, someone that will help them and someone who will get involved in their hobbies’ As we are person centred it’s only right we take their lead.
You don’t need previous care experience, we’re more interested in the qualities you bring. We’re looking for people who are:
- Empathetic, curious, and able to engage with young people in a supportive, age-appropriate way.
- Resilient and able to manage challenging behaviour such as severe physical aggression, verbal aggression, sexualisedbehaviour, CSE and CCE vulnerabilities, self harm and absconding.
- Flexible and able to work a varied shift pattern, such as 4 on 4 off (including day shifts, waking nights, and sleep-ins – this could be for the whole of your rotation, so be prepared to stay away from home if needed)
- You may be placed in any of our teams across the North East. We carefully match Support Workers to the young people and teams where they’ll be the best fit, which means your placement might not be the one closest to home.
- In possession of a full UK manual driving licence.
It’s important that you understand all aspects of the role before of applying, like the working hours, possible working locations and the types of challenges you may encounter. Please follow this link to find out more: https://protective-care.co.uk/careers/careers-faqs
Benefits
What you’ll get:
The ultimate reward is knowing you have made a difference to a young person however, all our support workers also receive:
- £32,000 base salary + shift uplifts & sleep-in pay.
- Fully funded industry recognised qualifications (NVQ Level 3 & 4)
- Clear pathways for internal career growth
- Paid annual leave that grows with service
- Sick pay, company pension & employee wellbeing support (including free counselling)
Required Documents
- CV/Resume
- Cover Letter
Application Process
To apply for this role, kindly visit HERE
Application Deadline
Open until filled