Tradesupply is seeking a detail-oriented Systems and Data Support Analyst to join our team. Skilled candidates looking for a remote position are encouraged to apply.
About the Company
Tradesupply is a leading provider of Print Consumables and Office Seating/Furniture across the UK (Liverpool and Bristol) and Ireland (Dublin). We cater exclusively to trade clients, helping them expand their market share by offering access to a comprehensive product portfolio at competitive prices.
We are driven by our five core values: Ambition, Teamwork, Excellence, Trust, and Fun. If you share these values and are eager to contribute to a dynamic, forward-thinking team, we would love to hear from you.
Apply today and become part of a company committed to excellence and innovation in the trade sector.
Position: Systems and Data Support Analyst
Salary: £27,000 to £29,000 a year
Job Type: Full Time
Location: Remote, UK
About the Role
We need someone who loves to know about all areas of the business and has a passion for extracting, organising, analysing data, or creating visualisations and wants to help the company achieve their goas through data and application support. Day to day you will be supporting Purchasing, Finance and Sales with data tools and carrying out administrative duties. The role is predominantly home-based, with occasional visits to our offices in Dublin, Liverpool, or Bristol.
Main Duties
Data Management and Analysis:
- Manage and analyse sales pricing, product data, and new product setup.
- Perform sales forecasting analysis, reporting, and presentation.
- Conduct sales/products data mining and exploratory analysis.
- Create visualisations for reporting and presentation using Power BI and Excel.
- Conduct customer and sales analytics.
Systems Support:
- Provide First-Line Support:
- Act as the primary contact for troubleshooting and resolving issues across core business systems, including Mintsoft, Intact iQ, AGR, and Zoho.
Vendor Coordination:
- Liaise with software vendors to log, manage, and resolve support tickets, ensuring timely updates and effective solutions.
Data Management & Accuracy:
- Maintain data integrity across all systems, ensuring accurate and up-to-date records for optimal performance and reporting.
System Maintenance & Updates:
- Monitor system performance, coordinate software updates, and implement necessary patches in collaboration with vendors and internal stakeholders.
Documentation & Training:
- Develop and maintain user guides, FAQs, and training materials for company systems. Conduct training sessions for staff to ensure effective system use.
Process Improvement:
- Identify opportunities to optimise workflows and administrative processes, consulting with department heads and implementing enhancements.
Cross-Departmental Support:
- Collaborate with teams to understand operational needs and ensure systems align with business objectives.
Meetings & Communication:
- Organise and attend virtual and in-person meetings with vendors and internal teams to address system-related requirements.
System Expertise:
- Build and maintain strong familiarity with ERP (Intact iQ), WMS (Mintsoft), and purchase demand systems (AGR) to provide advanced-level support and recommendations.
Adhere to Company Values:
- Uphold the company’s core values of Ambition, Teamwork, Excellence, Trust, and Fun in all interactions.
Qualifications
Technical Experience and Qualifications:
- Strong data analysis skills, including experience with Power BI and Excel for creating visualisations.
- Proficiency in Microsoft tools and platforms is an advantage.
- Relevant qualifications in data analysis or a related field are highly desirable.
- Minimum of 3 years’ experience in a data analyst role.
- Experience in sales forecasting, sales/product data mining, and customer analytics.
- Strong administrative, organisational, and record-keeping skills.
- Experience in supplier relations and managing purchasing documentation.
- Familiarity with ERP systems such as Intact iQ, Mintsoft, and/or AGR is an advantage.
- Exceptional verbal and written communication skills.
- Proficiency in mathematics.
- Experience in reporting KPIs and SLA monitoring.
- Proven ability to review, interpret, and communicate information from reports to support decision-making.
- Full driving license and access to a vehicle.
Competencies:
- Ability to manage pressure and conflicting demands, prioritise tasks, and meet deadlines.
- Demonstrable ability to produce high-quality, automated reports and dashboards.
- Knowledge of, or an interest in, statistics and data science
- Ability to accurately assess business metrics and situations.
- Clear and effective communication with internal and external stakeholders.
- Experience in developing and building relationships to meet business objectives.
- Demonstrate the ability to multi-task whilst maintaining accuracy with great attention to detail. Knowledge of and commitment to the company’s vision.
Benefits
- Pension
- Medical Insurance Contribution
- Remote working
- Education support
- Subsidised gym membership
- Company events & social hours
- Additional holidays
- Maternity/Paternity benefits
Required Documents
- CV/Resume
- Cover Letter
Application Process
Interested and qualified candidates should kindly CLICK HERE to learn more and apply
Application Deadline
December 31, 2024