An established organisation is recruiting an experienced Courier Operations / Transport Coordinator to support and oversee day-to-day logistics operations in London. This role suits a confident professional with a strong background in courier, transport, or logistics environments who can manage multiple priorities efficiently.
The ideal candidate will have practical experience using Courier Exchange (CX) or comparable online courier platforms and will be comfortable coordinating drivers, schedules, and deliveries in a fast-moving operational setting. Excellent written and verbal communication skills are essential, along with the ability to remain organised and decisive under pressure.
You will be IT-literate, with a solid working knowledge of email systems and online operational tools, and capable of managing workflows while maintaining service standards. A proactive and structured approach to problem-solving is key to success in this role.
Visa sponsorship may be available for suitably qualified candidates, subject to eligibility and compliance with UK immigration regulations. This position offers a strong opportunity for career development within the transport and logistics sector.
Position: Transport & Courier Operations Coordinator
Job Type: Full Time
Salary: £24,420.00-£30,494.15 per year
Location: London
Role Overview
We are a growing courier and transport services business seeking an experienced Courier Operations & Driver Coordinator to work on-site from our Central London or Barking (East London) office. This is a key operational role responsible for job booking, driver management, and overall day-to-day courier operations.
Visa sponsorship is available for the right candidate, subject to eligibility.
Key Responsibilities
Book and manage courier jobs via online platforms including:
- Courier Exchange (CX)
- Return loads
- Other courier and freight marketplaces
- Negotiate rates and secure profitable work
- Allocate jobs to drivers and manage daily workloads
- Monitor driver working hours, attendance, and start/finish times
- Coordinate driver rotas, availability, and shift planning
Schedule and track vehicle maintenance, including:
- Servicing and inspections
- MOTs, road tax, and insurance renewals
- General vehicle compliance and availability
- Ensure vehicles are roadworthy and operationally ready
- Act as the main point of contact between customers and drivers
- Monitor live jobs, manage delays, and resolve issues efficiently
- Maintain accurate records of:
- Job bookings, rates, and PODs
- Driver hours and compliance records
- Vehicle maintenance and documentation
- Ensure company procedures, safety standards, and service levels are met
- Undertake other ad-hoc operational or administrative duties as and when required to support the business
Essential Requirements
- Proven experience in courier, transport, or logistics operations
- Practical experience using Courier Exchange (CX) or similar platforms
- Excellent communication skills (verbal and written)
- Strong organisational and multitasking ability
- Confident managing drivers and operational pressure
- IT-literate with good working knowledge of email and online systems
- Willingness to work in person from our London offices
Desirable (but not essential)
- Knowledge of UK driver hours and transport compliance
- Experience managing fleet or vehicle maintenance schedules
- Experience in same-day or time-critical courier operations
- Experience working with owner-drivers and company vehicles
What We Offer
- Competitive salary (dependent on experience)
- Visa sponsorship available for the right candidate
- Long-term role within a growing courier business
- Career progression opportunities
- Professional, supportive working environment.
Application Process
To apply for this role, VISIT HERE
Application Deadline
Open until filled