Zest Marketing is seeking a highly organised and proactive Virtual Assistant to provide exceptional administrative and client support in a fully remote position. This role offers the opportunity to work with a dynamic marketing team, managing a variety of tasks that keep projects running smoothly.
The ideal candidate will have proven experience in client management, project coordination, or similar administrative roles, along with excellent organisational skills and the ability to handle multiple projects and priorities at once. Strong written and verbal communication skills are essential, combined with a friendly yet professional approach to client interactions.
If you are a detail-oriented professional who thrives in a fast-paced, remote environment, apply now to join Zest Marketing and play a key role in delivering outstanding client experiences.
Position: Virtual Assistant
Salary: £20 per hour
Job Type: Part Time
Location: Remote
About the Role
We’re seeking a highly organised and proactive Virtual Assistant / Client Success Manager to look after a portfolio of our clients, ensuring their projects run smoothly and are delivered on time. This role is perfect for someone who thrives in a remote work environment, takes ownership of outcomes, and can build strong client relationships. You will act as the main point of contact for your assigned clients, keeping communication clear, tracking progress, and making sure everything stays on schedule.
Key Responsibilities
- Serve as the dedicated point of contact for an assigned group of clients, building strong and professional relationships.
- Oversee project timelines, ensuring tasks are completed on time and to a high standard.
- Coordinate between clients, our internal team, and freelancers to ensure smooth workflow and communication.
- Monitor project progress, proactively identifying potential issues or delays and resolving them before they impact delivery.
- Keep detailed and up-to-date project documentation, timelines, and status reports.
- Manage calendars, schedule meetings, and prepare agendas for client check-ins and internal reviews.
- Follow up with clients and team members to ensure next steps are clearly defined and completed.
- Provide administrative and organisational support to ensure our business operates efficiently.
Requirements
- Proven experience in client management, project coordination, or similar administrative roles.
- Excellent organisational skills with the ability to manage multiple projects and priorities.
- Strong written and verbal communication skills, with a friendly yet professional approach.
- Proficiency in Google Workspace, Microsoft Office Suite, and project management tools (experience with Trello, Asana, or Monday.com is a plus).
- A proactive problem-solver with attention to detail and a focus on results.
- Comfortable working remotely, with the discipline to work independently while staying connected with the team.
Why You’ll Love Working With Us
- You’ll have consistent work as a valued part of our team.
- You’ll work closely with a range of clients and projects, keeping your role varied and engaging.
- You’ll be part of a supportive environment where organisation, initiative, and communication are truly appreciated.
If you’re someone who enjoys managing relationships, keeping projects on track, and ensuring clients have a smooth, positive experience, we’d love to hear from you.
Required Documents
- CV/Resume
- Cover Letter
Application Process
To apply for this role, please visit HERE
Application Deadline
Open until filled