Niyis African Supermarket is looking for a reliable and detail-oriented Warehouse Operative (Front Desk) to join its growing team. This is an exciting opportunity for candidates with experience in warehouse operations, logistics coordination, or front desk support—and visa sponsorship is available for the right candidate.
The ideal applicant will have strong communication and customer service skills, as well as basic computer knowledge, including experience with Microsoft Excel and inventory systems.
About Niyis African Supermarket
Niyis was founded by husband-and-wife team Bisola and Irina Adeniyi during the COVID-19 pandemic, born out of the frustration of not finding a reliable online store for quality African products. Faced with poor service, inconsistent product quality, and lack of customer care from other platforms, they set out to create something better.
Niyis aims to become the standard for African and ethnic online shopping, offering high-quality products, exceptional customer service, and a trustworthy, respectful experience from order to delivery. It’s not just a store — it’s a vision for a global platform where everyone can explore and enjoy African culture with confidence.
Position: Warehouse Operative (Front Desk)
Salary: £25,000 – £32,000 a year
Job Type: Full Time
Location: Reading
Responsibilities
- Manage front desk warehouse operations including handling walk-in customers and delivery drivers.
- Coordinate the dispatch of online and in-store orders.
- Maintain accurate inventory records using our warehouse management system.
- Process incoming and outgoing shipments.
- Perform physical stock checks and help with inventory reconciliation.
- Handle customer inquiries related to orders, pickups, and product availability.
- Ensure a clean and safe working environment in line with health and safety regulations.
- Picking, packing and sorting customers orders.
- Support warehouse team with ad-hoc activities during peak hours.
Requirements
- Previous experience in warehouse operations or front desk/logistics coordination is preferred.
- Basic computer skills (Microsoft Excel, Inventory Systems, etc.).
- Strong communication and customer service skills.
- Ability to lift and move boxes/products (up to 25kg).
- Fluent in English (written and spoken) – IELTS/UKVI English test required for visa sponsorship.
- Must be eligible for UK Skilled Worker Visa Sponsorship.
What We Offer
- Competitive salary and performance bonuses.
- Visa sponsorship for qualified candidates.
- Staff discounts and free groceries allowance.
- Opportunities for growth within a growing retail and logistics business.
- A supportive, diverse, and inclusive work environment.
Required Documents
- CV/Resume
- Cover Letter
Application Process
If you’re organised, proactive, and ready to contribute to a fast-paced retail environment, APPLY NOW
Application Deadline
Open until filled