Care & Support Team Leader at Metropolitan Thames Valley Housing, UK

Metropolitan Thames Valley Housing is currently on the lookout for candidates with excellent communication skills people management skills to fill the role of Care & Support Team Leader.

Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England.

We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people.

We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities.

A member of the National Housing Federation the G15 – which represents London’s largest housing associations – we influence policy for the benefits of our residents and the wider sector.

In October 2018 likeminded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We’ll do this by listening to our customers and working alongside them.

Position: Care & Support Team Leader

Salary: £20,000 to £30,000 per year

Job Type: Full Time

Location: Nottingham, UK

About the Role

We are looking for an enthusiastic Team Leader to lead a supported living service in Nottingham for adults with learning disabilities. The service supports customers to live independently in the community and meet their life aspirations; and has a well -established staff team.

Main Duties

1. The Team Leader is crucial to the successful delivery of the service, and involves the line management of Care and Support workers, and liaison with internal and external partners and stakeholders.

2. There is an expectation that the successful candidate will participate in an on-call rota along with other Managers in the region.

3. The role is demanding but also extremely rewarding and you will truly get to see the positive difference you make to the lives of others, on a daily basis.


1. To be successful in this role you will first and foremost care about the customer group and wanting to support them to live their best lives.

2. You will be organised in your approach, be able to use your initiative, and be competent in managing others.

3. You will also be a great communicator and be able to demonstrate the ability to build and maintain positive working relationships at all levels.

4. In return you’ll get to lead a supportive, progressive team working to achieve excellence in service delivery. It is a great step for an ambitious person looking to move into a management role.


  • 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
  • 2 volunteering days per year for things like helping out in local communities
  • An additional ‘Beliefs day’ once a year to have an extra a day off
  • Enhanced pension with matched contributions of up to 9%
  • Life assurance cover 3 x your salary
  • Health cash plan scheme for your everyday healthcare needs which you can add your family members too
  • Tenancy deposit – interest free loan to help with rental deposits
  • Access to extensive learning and training opportunities with Wisebox platform
  • Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
  • Career progression across the organisation with our mentoring programme and apprenticeships
  • We are committed to the wellbeing of our colleagues and support this as an organisation

Required Documents

  1. CV/Resume
  2. Cover Letter

Application Process

Interested individuals who meet the requirements can apply by CLICKING HERE

Application Deadline

May 22, 2024

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